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Roofing Marketing Company

Roofing is the trade where marketing timing matters most. Demand does not arrive evenly — it arrives in the forty-eight hours after a hailstorm crosses a county, and it goes to whoever the homeowner can find and reach first.

We have marketed for roofing and exterior contractors for over fifteen years, across Chicago and 17 states. What follows is what actually moves the needle in this trade, and what we have watched waste money in it.

The Problem

What makes this trade different.

Demand is lumpy and weather-driven

A quiet fortnight becomes three hundred calls because a storm tracked through one set of suburbs. A marketing plan built on an even monthly spend is wrong on both sides of that: overspending in the quiet weeks, invisible in the week that pays for the quarter.

The buying window is hours, not weeks

A homeowner with water coming through a ceiling is not comparing five companies over a fortnight. They search, they look at the map pack, they call the top one or two. If nobody answers, they call the next. Lead response is part of the marketing, not something that happens after it.

Lead quality varies wildly by channel

Shared lead marketplaces sell the same homeowner to four roofers and you compete on who dials fastest. Local Services Ads charge per lead but the lead is yours. Organic map-pack calls cost nothing per call once the rankings exist. Those are three completely different businesses and they get budgeted as if they were one.

Insurance work needs different language

A homeowner filing a claim has a different set of questions from one paying out of pocket — deductibles, adjuster meetings, scope disputes, what happens if the claim is denied. A site that only talks about shingle brands and free estimates does not answer any of them.

Your work is invisible after it is done

Nobody walks past a finished roof and admires it. Unlike a kitchen remodel, there is no in-person showroom effect, which puts an unusual amount of weight on photography, reviews and whatever a homeowner can see of your work online.

Storm response: the part that cannot wait

The companies that win storm work are rarely the ones with the best creative. They are the ones who were in front of that neighbourhood first, while the tarps were still going up.

That means campaigns ready to launch rather than ready to brief. Neighbourhood-level targeting on Meta around the actual damage path, search campaigns with budget released rather than built from scratch, and a site that can take a traffic spike without falling over.

  • Targeting drawn around the storm path, not a radius around your office
  • Campaigns pre-built so launch is hours rather than a week of setup
  • Landing pages for storm and insurance work, not the generic homepage
  • Call capacity planned before the spike, not during it

Showing up for "roof repair near me"

Most roofing work still starts with a local search, and most of those clicks go to the three businesses in the map pack. Getting there is a function of three things: a Google Business Profile that is actually managed, review volume and recency, and real service area pages for the towns you work in.

The service area pages are where most roofers lose. One page listing thirty towns ranks for none of them. Thirty near-identical pages with the town name swapped is a pattern Google recognises as thin content and can suppress the whole site for. The work is writing genuinely different pages for the markets that matter most, and expanding as you have real projects to reference.

Paid search, and when Local Services Ads beat it

For roofing, Local Services Ads are often the cheapest phone call you can buy. They sit above everything else, carry the Google Guaranteed badge, and charge per lead rather than per click — so you stop paying for the person researching how to patch a roof themselves.

Standard Google Ads still earn their place for the terms LSA does not cover and for retargeting. The thing that decides whether either works is unglamorous: conversion tracking wired up before the first dollar, so you can tell which clicks became booked jobs rather than guessing from a click-through rate.

Reviews, which decide who gets the call

Three roofers appear in the map pack. One has 180 reviews at 4.8, one has 31, one has nine from four years ago. The homeowner reads the rating, glances at the two most recent, and calls. Review count is routinely the single largest difference between two otherwise identical companies.

The mechanics that work are boring and consistent: a text sent while the crew is packing up, with a one-tap link straight to the review form. Not an email a week later, and not a card left on the counter. A steady trickle also beats thirty in one week, which looks exactly like what it is.

Answering the calls the marketing produces

The most expensive failure in roofing marketing is not a bad campaign. It is a paid lead that rang four times and hit voicemail, because the crew was on a roof and the office closed at five. That lead is paid for twice: once to generate, once in the job that went to someone else.

Alex, our AI receptionist, answers every call around the clock in a natural voice, handles the common questions, books into your calendar, and escalates genuinely urgent calls to a person. During a storm week, when volume multiplies overnight, it is the difference between capturing the spike and watching it go past.

Why A&B for roofing

Fifteen years in this trade specifically, not fifteen years of marketing in general. Our client base is concentrated in roofing, siding, windows and the building supply distributors who sell to them — which means we plan around storm season rather than being surprised by it, and we understand both ends of the supply relationship.

Our office is at Burr Ridge, so for Chicago-area roofers we can walk a job site and photograph real work. For a trade where the finished product is invisible from the street, that photography is doing more selling than any copy on the page.

We work with several roofing and exteriors contractors in Illinois, among others. Results for those engagements are being verified before we publish them — we would rather show a gap than a number nobody can stand behind.

Service Areas

Where we work.

In person across Chicago and the western suburbs, remotely for clients in 17 states.

Burr RidgeOak BrookOakbrook TerraceHinsdaleDowners GroveNapervilleLemontWillowbrookDarienWestmontLombardElmhurstLa GrangeWestern SpringsBolingbrookOrland ParkJolietChicago
FAQs

Roofing marketing — questions we get asked

How do roofing companies get leads?

In rough order of cost per booked job: organic map-pack and local search, which cost nothing per call once the rankings exist but take months to build; Local Services Ads, which charge per lead and put you above everything else; Google Ads for the terms LSA does not cover; Meta ads for storm response and for reaching homeowners before they start searching; and referral and canvassing, which is still real work for most roofers. Shared lead marketplaces are the expensive end — you are buying the same homeowner as three competitors and competing on dial speed.

What should a roofing website have?

Tap-to-call in the header of every page, because the majority of roofing traffic is mobile and urgent. A real page per service rather than one page listing them all. Service area pages for the towns you actually work in. Before-and-after photography of your own jobs, compressed so the gallery does not make the site slow. A short quote form — name, phone, and what is wrong is enough. And a page that addresses insurance claims specifically, because a homeowner filing one has a completely different set of questions.

How fast can you launch a storm response campaign?

Within days rather than weeks, provided the groundwork exists. The campaigns, creative and landing pages are built in advance so a storm means releasing budget and redrawing the targeting, not starting from a blank account. The companies that win storm work are the ones who were already in front of that neighbourhood while the tarps were going up.

Is SEO worth it for a roofing company?

Yes, with the caveat that it is slow. Google Business Profile improvements can show within weeks, new service area pages in two to four months, competitive terms in six to twelve. That makes SEO a poor choice if you need work next week and a very good one if you want calls that keep arriving after you stop paying for ads. Most roofers we work with run ads and SEO together for exactly that reason.

How many Google reviews does a roofer need?

There is no threshold number — what matters is how you compare to the other companies in your map pack, and how recent yours are. A roofer with 60 reviews in a market where everyone else has 25 is in good shape. The same 60 is weak where competitors have 200. Recency matters as much as count: thirty reviews from this year outperform a hundred from 2021.

Do you work with roofers outside Chicago?

Yes. Our office is in Burr Ridge and we work in person across the western suburbs and Chicago, but we serve contractors in 17 states. The in-person part matters for photography and for understanding a market; the rest travels fine.

What does roofing marketing cost?

It depends on whether you need leads this month or rankings next year, and on how competitive your market is. Ads can start producing in days but stop the day you stop paying. SEO takes months and keeps producing. Rather than quote a number blind, we will look at your site, your rankings and your competitors and tell you what the work involves. That assessment is free.

Can you help with insurance restoration marketing?

Yes, and it needs its own pages and its own language. A homeowner filing a claim is asking about deductibles, adjuster meetings, what happens if scope is disputed and what happens if the claim is denied. Those questions are searched for directly, they are rarely answered well by roofing sites, and a page that answers them properly tends to rank and convert better than another general estimate page.

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