AI Receptionist (Alex)
Every call answered, every lead captured.
Alex is a 24/7 AI receptionist that answers your phone in a natural voice, handles common questions, books appointments, and routes urgent calls — so a missed call never becomes a missed job.
What's included
- 24/7 answering — every call, every hour
- Books appointments straight to your calendar
- Lead capture, qualification, and urgent-call routing
- Full transcript and summary of every call
Simple to start. Built to last.
Discovery call
We learn your business, your market, and your goals — then tell you honestly what will move the needle.
Your custom plan
We build the plan and get to work, with one dedicated point of contact who actually picks up the phone.
Results & reporting
Transparent reporting on what's working, and we adapt as your market moves. No black boxes.
A missed call is a lost job. For contractors, distributors, and service businesses the calls that matter most arrive at the worst times — early morning before the crew rolls out, evenings after a storm, weekends when the office is closed. Voicemail does not save those leads. Most callers simply dial the next company on the list.
Alex is our AI receptionist. It answers every inbound call in a natural voice, knows your business, your services, your service area, and your team, and handles the conversation properly: answering common questions, qualifying the caller, capturing their details, booking appointments directly into your calendar, and escalating genuinely urgent calls to a real person immediately. Every call is captured, qualified, and routed — 24 hours a day, 7 days a week.
Every call produces a full transcript and a written summary delivered to your team, so you always know who called, what they wanted, and what was said. No more lost leads and no more voicemails that never get returned.
Alex integrates directly with your CRM and Google Calendar. Leads are added to your pipeline automatically and appointments appear on your calendar without anyone doing manual data entry — nobody is retyping phone messages off a notepad.
For roofing and exterior contractors this matters most during storm season, when call volume can multiply overnight and every unanswered ring is a competitor's job. For medical and professional practices it means no caller ever hits a busy signal or an answering machine. For service businesses it means your calendar fills itself while you are out on a job.
A dedicated answering service typically runs $449 per month, and a comparable AI-powered answering service around $292 per month. For A&B clients, Alex is included in the program rather than billed as another subscription.
Alex works alongside the AI Website Chatbot, so phone and web enquiries are handled by the same qualification logic and land in the same pipeline.