Website Maintenance and Care Plans

The failure nobody notices is the expensive one

A site that is down gets noticed in an hour. A contact form that stops sending gets noticed when somebody asks why leads dried up — often weeks later, after every inquiry in between went nowhere.

That is why monitoring covers the form, not just the homepage. We test that submissions actually arrive, because a site that loads perfectly and drops every lead is worse than one that is visibly broken.

What a care plan covers

The same list applies whatever the platform. What changes is how much of it a WordPress site needs compared with a custom build.

• Core, plugin and theme updates on a schedule, checked before and after so an update does not take the site down
• Security — malware scanning, login hardening and prompt patching when a vulnerability is published
• Automatic off-site backups, and restores tested rather than assumed
• Uptime and contact-form monitoring
• Content changes — hours, staff, photos, promotions and new pages — by email
• Speed and Core Web Vitals checked after every significant change
• Broken links, redirects, sitemap and Search Console errors found and fixed
• A monthly summary of what was updated, what was fixed and what we recommend next

WordPress, WooCommerce and Next.js

Many of our clients are on WordPress, often with Elementor or WooCommerce. Others are on the custom Next.js sites we build. We maintain both, on the platform they are built on, rather than insisting everything be rebuilt first.

WordPress needs the most attention because it depends on plugins written by other people, each updating on its own schedule. A store running WooCommerce adds payment and inventory to the list, and an update that breaks checkout costs money by the hour.

If a WordPress site has become a constant fight, we will say so plainly and show whether a rebuild would cost less over two years than continuing to patch it. Often it does not, and maintenance is the right answer.

Sites we did not build

Most care plans start on a site another agency or freelancer built. The first month is an audit: what is installed, what is out of date, what is insecure, where the backups are — if there are any — and who has admin access.

You get the findings in writing before we change anything. The urgent items get fixed first, and then the site moves onto the regular schedule.

You own it

The site, the domain and the hosting stay in your accounts, and you keep admin access the whole time. If you leave, there is nothing to hand back, because nothing was ever held.