Reputation & Review Management
More five-star reviews, handled for you.
We generate new reviews, respond to the ones you have, and monitor your reputation across the web — so your online presence reflects the quality of your work.
What's included
- Review requests sent automatically by SMS and email
- Replaces Birdeye, Podium, and similar tools
- Professional, human-written review responses
- Monitoring and alerts across 50+ platforms
Simple to start. Built to last.
Discovery call
We learn your business, your market, and your goals — then tell you honestly what will move the needle.
Your custom plan
We build the plan and get to work, with one dedicated point of contact who actually picks up the phone.
Results & reporting
Transparent reporting on what's working, and we adapt as your market moves. No black boxes.
Your online reputation is your most valuable marketing asset — and most businesses are leaving it completely unmanaged. A single unanswered negative review can cost you dozens of potential customers, and a competitor with a wall of five-star reviews can outrank you in the map pack.
A&B Consulting Group's reputation management program generates new five-star reviews, responds professionally to every review you receive, and monitors your reputation across Google, Facebook, Yelp, and 50 or more other platforms.
Our automated review request system reaches out to your customers at the right moment — after a job is complete, after a positive service interaction — by SMS and email, with a one-tap link straight to your review form. Timing and channel are what drive the response rate: a text sent while the crew is still packing up converts far better than an email a week later, and most customers will never go looking for your listing on their own. We've taken clients from 20 reviews to 100 or more within their first six months.
This replaces standalone reputation platforms like Birdeye and Podium, which typically run around $299 per month on their own. You get the automated request campaigns, the monitoring, and the review responses as part of your program instead of as another subscription.
For contractors, reviews are the difference between ranking in the top 3 map pack and being invisible. For medical practices and professional services, they are the foundation of new patient and client acquisition.
Every review response is written by hand by a real person on our team — professional, on-brand, and customized to the specific review.
Reputation & Review Management is one of six tools included with every A&B program — see how it works alongside the AI receptionist, website chatbot, automated SEO, and the rest of the AI Tech Suite.